Cheqkr Support
We're here for platform, app, account and payment questions.
Write to us at cheqkr@purnyug.com
We acknowledge within 48 hours and resolve within 30 days, on working days (Monday–Saturday, excluding public and government-announced holidays).
We acknowledge within 48 hours and resolve within 30 days, on working days (Monday–Saturday, excluding public and government-announced holidays).
Before you write — who handles what
- Issues with an order, food, delivery or a reservation are handled by the restaurant or store you ordered from — contact it directly via its page in the app or the Call button on your order. See the Business & Order Responsibility Notice.
- App, account, privacy and payment issues (including money deducted but no order created) are ours — email us, or reach our Grievance Officer per the Grievance & Support Policy.
- Account deletion: see Delete Your Account & Data.
All policies: Cheqkr Legal.
Cheqkr is a brand of Purnyug Technologies Private Limited (CIN: U62013DL2025PTC446031), JG2/736 B, Vikaspuri, New Delhi.